Knowledge Base Article Index

Table of Contents                                                

 

General

  • Announcements
  • Community Help
  • Tips & Tricks

AmberPOS General Questions

  • Home Screen

Setup

  • Printers and Local Settings
  • Inventory Settings
  • General Settings
  • Stores
  • Employees
  • Positions

Vendors

  • Vendors

Customers

  • Customers

Inventory

  • Transfers
  • Inventory Count
  • Special Orders
  • Inventory
  • SKUs
  • Misc

Point of Sale

  • Point Of Sale

Reporting

  • Misc

Web Store Integration

  • Web Store Integration

POS Peripherals

  • POS Peripherals

 


 

General

Knowledge Base Articles for Announcements:

 

  • AmberPOS Software Update Notes

https://amberpos.zendesk.com/hc/en-us/articles/215979943-AmberPOS-Software-Update-Notes

  • This knowledge base is being perpetually updated, changes may occur at any time

https://amberpos.zendesk.com/hc/en-us/articles/215979923-This-knowledge-base-is-being-perpetually-updated-changes-may-occur-at-any-time

 Community Help

Knowledge Base Articles for Community Help:

 

  • Getting Started with AmberPOS

https://amberpos.zendesk.com/entries/23664287-Getting-Started-with-AmberPOS

  • Intel Processor Data

https://amberpos.zendesk.com/hc/en-us/articles/218118643-Intel-Processors-Data               

  • 3rd Gen Intel Processors

https://amberpos.zendesk.com/hc/en-us/articles/217215186-3rd-Gen-Intel-Processors

  • 4th Gen Intel Processors

https://amberpos.zendesk.com/hc/en-us/articles/217215566-4th-Gen-Intel-Processors

  • 5th Gen Intel Processors

 https://amberpos.zendesk.com/hc/en-us/articles/218118543-5th-Gen-Intel-Processors

  • 6th Gen Intel Processors

https://amberpos.zendesk.com/hc/en-us/articles/217215606-6th-Gen-Intel-Processors

  • 7th Gen Intel Processors

https://amberpos.zendesk.com/hc/en-us/articles/218118583-7th-Gen-Intel-Processors

Tips & Tricks

Knowledge Base Articles for Tips & Tricks:

 

  • Recommended Computer Specifications for Running AmberPOS

https://amberpos.zendesk.com/entries/21143962-Recommended-Computer-Specifications-for-Running-AmberPOS

  • Updating your Credit Card Information for AmberPOS Monthly Telephone Techsupport

https://amberpos.zendesk.com/entries/24140243-Updating-your-Credit-Card-Information-for-AmberPOS-Monthly-Telephone-Techsupport-

  • Removing the Penny from AmberPOS (Canadian User Only)

https://amberpos.zendesk.com/entries/23013492-Removing-the-Penny-from-AmberPOS-Canadian-Users-Only-

  • Teamviewer Installation and Setup

https://amberpos.zendesk.com/entries/20971861-Teamviewer-Installation-and-Setup

  • How to Start Teamviewer

https://amberpos.zendesk.com/hc/en-us/articles/215980443-How-to-Start-TeamViewer

  • Building a Query

https://amberpos.zendesk.com/entries/20945468-Building-a-Query

  • Creating a .csv(comma delimited) File

https://amberpos.zendesk.com/entries/25147887-Creating-a-csv-comma-delimited-File

  • Manual HST to GST and PST Tax Switch Over Guide (British Columbia Users Only)

https://amberpos.zendesk.com/entries/23448542-Manual-HST-to-GST-and-PST-Tax-Switch-Over-Guide-British-Columbia-Users-Only-

  • Magnifying Glass Quick Search Feature

https://amberpos.zendesk.com/entries/23172226-Magnifying-Glass-Quick-Search-Feature

  • Changing the Information Section at the AmberPOS Homescreen

https://amberpos.zendesk.com/entries/22306298-Changing-the-Information-Section-at-the-AmberPOS-Homescreen

  • Changing List Display Layout

https://amberpos.zendesk.com/entries/21059338-Changing-List-Display-Layout

  • Starting Training Mode

https://amberpos.zendesk.com/entries/20900751-Starting-Training-Mode

  • Creating and Using an Employee Time Card

https://amberpos.zendesk.com/entries/28959360-Creating-and-Using-an-Employee-Time-Card

  • Using the Multi-Monitor Function in AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215980083-Using-the-Multi-Monitor-Function-in-AmberPOS

  • Zebra ZD410 Setup

       https://amberpos.zendesk.com/hc/en-us/articles/115000167123-Zebra-ZD410-Setup

  • Setup Default E-mail Message

https://amberpos.zendesk.com/hc/en-us/sections/203082343-Tips-Tricks

  • How to Complete Your Windows Updates

https://amberpos.zendesk.com/hc/en-us/articles/215980403-How-to-Complete-Your-Windows-Updates-

  • Windows Updates for Windows 7

https://amberpos.zendesk.com/hc/en-us/articles/215980363-Windows-Updates-for-Windows-7

  • Windows Updates for Windows 8

https://amberpos.zendesk.com/hc/en-us/articles/215980423-Windows-Updates-for-Windows-8

  • Windows Updates for Windows 10

https://amberpos.zendesk.com/hc/en-us/articles/215980383-Windows-Updates-for-Windows-10

  • Installing .net 4.6.1

https://amberpos.zendesk.com/hc/en-us/articles/215980343-Installing-net-4-6-1

  • How to Change your Windows Default Printer

https://amberpos.zendesk.com/hc/en-us/articles/215980323-How-to-Change-Your-Windows-Default-Printer

  • AmberPOS Acronyms

https://amberpos.zendesk.com/hc/en-us/articles/215983503-AmberPOS-Acronyms

  • Pricing by Attribute

https://amberpos.zendesk.com/hc/en-us/articles/215980283-Pricing-by-Attribute

  • Reprint Select Printer

https://amberpos.zendesk.com/hc/en-us/articles/215980303-Reprint-Select-Printer

  • Using a Pole Display for AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215980263-Using-a-Pole-Display-for-AmberPOS

  • Resolving Total Rounding Issue In The Payment Tab

https://amberpos.zendesk.com/hc/en-us/articles/215980243-Resolving-Total-Rounding-Issue-In-The-Payment-Tab

 

AmberPOS General Questions

Knowledge Base Articles for AmberPOS General Questions:

 

  • Overview of AmberPOS Homescreen

https://amberpos.zendesk.com/entries/20931206-Overview-of-the-AmberPOS-homescreen

  • AmberPOS Navigation Keys Overview

        https://amberpos.zendesk.com/entries/20931831-AmberPOS-Navigation-Keys-Overview

  • Accessing the POS Menu in AmberPOS

https://amberpos.zendesk.com/entries/21072801-Accessing-the-POS-Menu-in-AmberPOS

  • Accessing the Setup Menu in AmberPOS

https://amberpos.zendesk.com/entries/21085872-Accessing-the-Setup-Menu-in-AmberPOS

  • Accessing the Customers Menu in AmberPOS

https://amberpos.zendesk.com/entries/21130276-Accessing-the-Customers-Menu-in-AmberPOS

  • Accessing the Inventory Menu AmberPOS

https://amberpos.zendesk.com/entries/21072726-Accessing-the-Inventory-Menu-in-AmberPOS

  • Accessing the Vendors Menu in AmberPOS

https://amberpos.zendesk.com/entries/21085912-Accessing-the-Vendors-Menu-in-AmberPOS

  • Logging in to Amber Point of Sale

https://amberpos.zendesk.com/entries/20931461-Logging-in-to-Amber-Point-of-Sale

  • How to find your database IP Address and SQL Port

https://amberpos.zendesk.com/hc/en-us/articles/215978723-How-to-find-your-database-IP-address-and-SQL-port

  • DATABASE CONNECTION FAILURE (Solutions)

https://amberpos.zendesk.com/entries/23213867-DATABASE-CONNECTION-FAILURE-Solutions-

  • Accessing the Day End Menu in AmberPOS

https://amberpos.zendesk.com/entries/21086257-Accessing-the-Day-End-Menu-in-AmberPOS

  • Adding and Employee Card

https://amberpos.zendesk.com/entries/20931746-Adding-an-Employee-Time-Card

  • Signing In and Out of Time Cards

https://amberpos.zendesk.com/entries/20931606-Signing-In-and-Out-of-Time-Cards

  • Creating and Using Employee Sign-in Cards

https://amberpos.zendesk.com/entries/29334504-Creating-and-Using-Employee-Sign-In-Cards

  • Editing an Employee Time Card

https://amberpos.zendesk.com/entries/20953893-Editing-an-Employee-Time-Card

  • Viewing Time Cards

https://amberpos.zendesk.com/entries/20946032-Viewing-Time-Cards

  • Changing Your Password

https://amberpos.zendesk.com/entries/20931501-Changing-Your-Password

 Setup

Knowledge Base Articles for Positions:

 

  • Adding New Positions

https://amberpos.zendesk.com/entries/20946557-Adding-New-Positions

  • Editing Positions

https://amberpos.zendesk.com/entries/20946582-Editing-Positions

  • Deleting Positions

https://amberpos.zendesk.com/entries/20932206-Deleting-Positions

  • Staying Logged Into POS Between Transactions (Old Method)

https://amberpos.zendesk.com/entries/20938081-Staying-Logged-Into-POS-Between-Transactions-Old-method-

Knowledge Base Articles for Employees:

 

  • Adding New Employees

https://amberpos.zendesk.com/entries/20954278-Adding-New-Employees

  • Setting Employees Inactive

https://amberpos.zendesk.com/entries/20932131-Setting-Employees-to-Inactive

  • Staying Logged In Between Transactions (New Method)

https://amberpos.zendesk.com/entries/36818340-Staying-Logged-Into-POS-Between-Transactions-New-Method-

Knowledge Base Articles for Stores:

 

  • Setting Up an In-Store Location

https://amberpos.zendesk.com/entries/21181316-Setting-Up-an-In-Store-Location

  • General Information (Store Name, Address, Billing, Contact, etc.)

https://amberpos.zendesk.com/entries/20914847-General-Information-Store-name-Address-Billing-Contact-etc-

  • Login to Different Store

https://amberpos.zendesk.com/entries/42458954-Login-to-Different-Store

  • General Ledger Accounts

https://amberpos.zendesk.com/entries/21016932-General-Ledger-Accounts

  • Print AR Message + Signature on Receipt

https://amberpos.zendesk.com/entries/23862098-Print-AR-message-signature-on-Receipt

  • Maximum A/R Limit

https://amberpos.zendesk.com/entries/20971156-Maximum-A-R-Limit

  • Setting Up Reasons for Paid In and Paid Out

https://amberpos.zendesk.com/entries/20918771-Setting-Up-Reasons-for-Paid-In-and-Paid-Out

  • Store Messages (Invoice, Layaway, Quotation, etc.)

https://amberpos.zendesk.com/entries/20922888-Store-Messages-Invoice-Layaway-quotation-etc-

  • Setting Store Images (Logo, 3 inch receipt, advertisement)

https://amberpos.zendesk.com/entries/20922728-Setting-Store-Images-Logo-3-inch-receipt-advertisement-

  • Setting Up Item Status Types for the Recall Transaction Screen

https://amberpos.zendesk.com/entries/22891707-Setting-Up-Item-Status-Types-for-the-Recall-Transaction-Screen

  • Integrating and Using Google Calendar for Reservations

https://amberpos.zendesk.com/entries/21192626-Integrating-and-Using-Google-Calendar-for-Reservations

  • Automatically Selecting a Default Customer

https://amberpos.zendesk.com/entries/21005588-Automatically-Selecting-a-Default-Customer

  • Using Non-Default Switch Functions in AmberPOS

https://amberpos.zendesk.com/entries/22150403-Using-Non-Default-Switch-Functions-in-AmberPOS

  • Tax Options

https://amberpos.zendesk.com/entries/20900581-Tax-Options

  • Setting Up SKU Taxables

https://amberpos.zendesk.com/entries/25774028-Setting-Up-SKU-Taxables

  • Setting Up a Tax Exemption

https://amberpos.zendesk.com/entries/22075813-Setting-Up-a-Tax-Exemption

  • Setting Up Advanced Tax Rates

https://amberpos.zendesk.com/entries/23124343-Setting-Up-Advanced-Tax-Rates

  • Changing Tax by Customer

https://amberpos.zendesk.com/entries/23120803-Changing-Tax-by-Customer

  • Changing Tax by SKU

https://amberpos.zendesk.com/entries/23123566-Changing-Tax-by-SKU

  • Max Update Tax by Customer

https://amberpos.zendesk.com/hc/en-us/articles/215976183-Mass-Update-Tax-by-Customer

Knowledge Base Articles for General Settings:

 

  • Adding New Customer Types

https://amberpos.zendesk.com/entries/20940358-Adding-New-Customer-Types

  • Age Verification Setup

https://amberpos.zendesk.com/entries/21034307-Age-Verification-Setup

  • Adding New Attributes

https://amberpos.zendesk.com/entries/20939428-Adding-New-Attributes

  • Attribute Formats

https://amberpos.zendesk.com/hc/en-us/articles/215976743-Attribute-Formats

  • Special Attribute: SKU Image or File Attachment

https://amberpos.zendesk.com/entries/23246693-Special-Attribute-SKU-Image-or-File-Attachment

  • Special Attribute: Setting Up a Due Date for A/R Customer Invoices

https://amberpos.zendesk.com/entries/22894283-Special-Attribute-Setting-Up-a-Due-Date-for-A-R-Customer-Invoices

  • Special Attribute: NO PRICE

https://amberpos.zendesk.com/entries/21004816-Special-Attributes-NO-PRICE

  • Adding and Editing Special Transaction Types (Layaways, Special Orders, etc.)

https://amberpos.zendesk.com/entries/20918411-Adding-and-Editing-Special-Transaction-Types-Layaways-Special-Orders-etc-

  • Payment Type Setup (Currency and points rates, etc.)

https://amberpos.zendesk.com/entries/20918221-Payment-Type-Setup-Currency-and-point-rates-etc-

  • Automatic Points to Coupon Conversion

https://amberpos.zendesk.com/hc/en-us/articles/215976723-Automatic-Points-to-Coupon-Conversion-

  • Setting Up Buyback Mode

https://amberpos.zendesk.com/entries/21163691-Setting-up-BuyBack-Mode

  • Setting Up Pricing by Margin

https://amberpos.zendesk.com/entries/21175322-Setting-Up-Pricing-by-Margin

  • Setting Up Pricing by Markup

https://amberpos.zendesk.com/entries/21144697-Setting-Up-Pricing-by-Markup

  • Manually Creating a Backup File

https://amberpos.zendesk.com/entries/21032071-Manually-Creating-a-Backup-File

  • Automatic Database Backup / External Hard Drive Database Backup

https://amberpos.zendesk.com/entries/22922286-Automatic-Database-Backup-External-Hard-Drive-Database-Backup

Knowledge Base Articles for Inventory Settings:

 

  • Brand Setup

https://amberpos.zendesk.com/entries/20940048-Brand-Setup

  • Department Setup

https://amberpos.zendesk.com/entries/20917611-Department-Setup

  • Dimension Management

https://amberpos.zendesk.com/entries/20932887-Dimension-Management

  • Dimension Position Setup

https://amberpos.zendesk.com/entries/24541063-Dimension-Position-Setup

  • Creating Reasons for Inventory Adjustment

https://amberpos.zendesk.com/entries/20966633-Creating-Reasons-for-Inventory-Adjustment

  • Seasons Setup

https://amberpos.zendesk.com/entries/20917696-Seasons-Setup

  • Setting Up Units

https://amberpos.zendesk.com/entries/20918166-Setting-Up-Units

  • How to Combine Inventory Quanities in Listview (QTYAVL)

https://amberpos.zendesk.com/hc/en-us/articles/215976443-How-to-combine-inventory-quantities-in-listview-QTYAVL-

Knowledge Base Articles for Printers and Local Settings:

 

  • Setting Date Format for Peachtree Accounting

https://amberpos.zendesk.com/entries/21002817-Setting-Date-Format-for-Peachtree-Accounting

  • Setup your E-mail Application to Work with AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215976883-Setup-your-E-mail-Application-to-work-with-AmberPOS

  • Setting up Printer for all Transaction Types

https://amberpos.zendesk.com/entries/20933412-Setting-up-Printers-for-all-Transaction-Types

  • Setting up a Full Size Printer in AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215976903-Setting-Up-a-Full-size-Printer-in-AmberPOS

  • Centering Printed Text on Generic Text Only Printers

https://amberpos.zendesk.com/entries/20931301-Centering-Printed-Text-on-Generic-Text-Only-Printers

  • Generic/ Text Only Printer in AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215976923-Generic-Text-Only-Printer-Driver-Margins

  • Printer Settings for Zebra LP2824 Plus

https://amberpos.zendesk.com/entries/21005617-Printer-Settings-for-Zebra-LP2824-Plus

  • Alternate Receipt Printing Method

https://amberpos.zendesk.com/entries/21097033-Alternate-Receipt-Printing-Method

Vendors

Knowledge Base Articles for Vendors:

 

  • Adding New Vendors

https://amberpos.zendesk.com/entries/20912956-Adding-New-Vendors

  • Adding New Vendor Contacts

https://amberpos.zendesk.com/entries/20927467-Adding-New-Vendor-Contacts

  • Printing and Exporting Vendor Lists

https://amberpos.zendesk.com/entries/20971811-Printing-and-Exporting-Vendor-Lists

  • Importing Alternate Vendors with Excel

https://amberpos.zendesk.com/entries/28329030-Importing-Alternate-Vendors-with-Excel-

  • Importing a Vendor List to AmberPOS With Excel

https://amberpos.zendesk.com/entries/21260867-Importing-a-Vendor-List-to-AmberPOS-With-Excel

  • Recording PO Invoice Payments

https://amberpos.zendesk.com/entries/20944926-Recording-PO-Invoice-Payments

  • Job Tracking

https://amberpos.zendesk.com/entries/21640846-Job-Tracking

Customers

Knowledge Base Articles for Customers:

 

  • Adding New Customers

https://amberpos.zendesk.com/entries/20911372-Adding-New-Customers

  • Changing the Active/Inactive Status of a Customer

https://amberpos.zendesk.com/entries/21130406-Changing-the-Active-Inactive-Status-of-a-Customer

  • Customer Emails Using a Template

https://amberpos.zendesk.com/entries/22518944-Customer-Emails-Using-a-Template

  • Exporting Customer Email Addresses

https://amberpos.zendesk.com/entries/21650747-Exporting-Customer-Email-Addresses

  • Importing a Customer List to AmberPOS With Excel

https://amberpos.zendesk.com/entries/21260897-Importing-a-Customer-List-to-AmberPOS-With-Excel

  • Creating and Using Sub Customers

https://amberpos.zendesk.com/entries/26947434-Creating-and-Using-Sub-Customers

  • Setting up Customer Store Membership and Customer Discounts

https://amberpos.zendesk.com/entries/25536879-Setting-Up-Customer-Store-Membership-and-Customer-Discounts

  • Importing Customer Points, Store Credit and AR

https://amberpos.zendesk.com/hc/en-us/articles/215972103-Importing-Customer-Points-Store-Credit-and-AR

  • Importing Vendor Contacts

https://amberpos.zendesk.com/entries/21639686-Importing-Vendor-Contacts

  • Creating Mailing Label Templates

https://amberpos.zendesk.com/entries/21074048-Creating-Mailing-Label-Templates

  • Print and Export Mailing Lists

https://amberpos.zendesk.com/entries/21044228-Print-and-Export-Mailing-Lists

  • Printing Mailing Labels

https://amberpos.zendesk.com/entries/21055016-Printing-Mailing-Labels

  • Aging A/R Interests

https://amberpos.zendesk.com/entries/20970262-Aging-A-R-Interest

  • Creating A/R Groups

https://amberpos.zendesk.com/entries/24983458-Creating-A-R-Groups

  • Printing A/R Statements

https://amberpos.zendesk.com/entries/20971478-Printing-A-R-Statements

  • Displaying Customer A/R Balance

https://amberpos.zendesk.com/entries/20971468-Displaying-Customer-A-R-Balance

  • Displaying Score Credit Balance

https://amberpos.zendesk.com/entries/20934748-Displaying-Store-Credit-Balance

  • Viewing Reward Points Balance

https://amberpos.zendesk.com/entries/20926317-Viewing-Reward-Points-Balance

  • Zip Code Lookup (US Zip Codes Only)

https://amberpos.zendesk.com/hc/en-us/articles/215972123-Zip-code-lookup-US-zip-codes-only-

Inventory

Knowledge Base Articles for SKUs:

 

  • SKU Options

https://amberpos.zendesk.com/entries/23872648-SKU-Options

  • Adding a New SKU

https://amberpos.zendesk.com/entries/20915447-Adding-a-New-SKU

  • Deleting a SKU

https://amberpos.zendesk.com/entries/20915642-Deleting-a-SKU

  • Creating a Consignment SKU

https://amberpos.zendesk.com/entries/21042908-Creating-a-Consignment-SKU

  • Cancelling a Consignment SKU

https://amberpos.zendesk.com/entries/21238918-Cancelling-a-Consignment-SKU

  • Importing Basket Kit SKUs

https://amberpos.zendesk.com/entries/21624288-Importing-Basket-Kit-SKUs

  • Baskets, Kits, and Tag SKUs

https://amberpos.zendesk.com/entries/20939036-Baskets-Kits-and-Tag-SKUs

  • Creating a Tag SKU

https://amberpos.zendesk.com/entries/20938796-Creating-a-Tag-SKU

  • Creating a Basket

https://amberpos.zendesk.com/entries/20959698-Creating-a-Basket

  • Creating a Dynamic Basket SKU (To Edit Price Quanity etc.)

https://amberpos.zendesk.com/entries/22619221-Creating-a-Dynamic-Basket-SKU-To-Edit-Price-Quantity-etc-

  • Creating a Kit SKU

https://amberpos.zendesk.com/entries/20953597-Creating-a-Kit-SKU

  • Creating a Points Adjustment SKU

https://amberpos.zendesk.com/hc/en-us/articles/215974203-Creating-a-Points-Adjustment-SKU

  • Container SKU

https://amberpos.zendesk.com/hc/en-us/articles/215974663-Container-Sku

  • Special SKU

https://amberpos.zendesk.com/entries/21017917-Special-SKU

  • Trade In SKU

https://amberpos.zendesk.com/entries/23748237-Trade-In-SKU

  • Coupon SKUs

https://amberpos.zendesk.com/entries/21017697-Coupon-SKUs

  • Grouping SKUs Together

https://amberpos.zendesk.com/entries/22854937-Grouping-SKUs-Together

  • Using serial numbers for SKUs

https://amberpos.zendesk.com/entries/21361522-Using-serial-numbers-for-SKUs

  • Adding a UPC to a SKUs Information

https://amberpos.zendesk.com/entries/20936527-Adding-a-UPC-to-a-SKU-s-Information

  • Quick Adding a Special Price to a SKU

https://amberpos.zendesk.com/entries/20901266-Quick-Adding-a-Special-Price-to-a-SKU

  • Advanced Special Price Editing for a SKU

https://amberpos.zendesk.com/entries/25144061-Advanced-Special-Price-Editing-for-a-SKU

  • Creating List Cost Rules for Your Dimensional SKU

https://amberpos.zendesk.com/hc/en-us/articles/215974643-Create-List-Cost-Rules-For-Your-Dimensional-Skus

  • Creating a Parent- Daughter SKU Association

https://amberpos.zendesk.com/entries/24937617-Creating-a-Parent-Daughter-SKU-Association

  • Adding a Disclaimer Attribute for SKUs

https://amberpos.zendesk.com/entries/21096468-Adding-a-Disclaimer-Attribute-for-SKUs

  • SKU Naming Patterns

https://amberpos.zendesk.com/entries/21039897-SKU-Naming-Patterns

  • Attribute Catalogue

https://amberpos.zendesk.com/hc/en-us/articles/215974603-Attribute-Catalogue

  • Notifier Attribute: Apply a message to appear when a sku or customer is added to the POS

https://amberpos.zendesk.com/hc/en-us/articles/215974523-Notifier-Attribute-Apply-a-message-to-appear-when-a-sku-or-customer-is-added-  to-POS

  • Attribute Label Type: Apply which label type for a SKU

https://amberpos.zendesk.com/entries/30356960-Attribute-Label-Type-Apply-which-label-type-for-a-sku

  • Viewing

https://amberpos.zendesk.com/entries/20932967-Viewing-a-SKU-s-Purchase-History-or-Invoice

  • Importing a Long Description for SKUs

https://amberpos.zendesk.com/entries/21625358-Importing-a-Long-Description-for-SKUs

  • Attribute CustomerAddressNeeded: Apply Requirement for customer to be associated to sale of a SKU

https://amberpos.zendesk.com/entries/29869814-Attribute-CustomerAddressNeeded-Apply-requirement-for-customer-to-be-associated-to-sale-of-a-sku

  • Notifer Attribute: Apply a message to appear when a SKU or customer is added to POS

https://amberpos.zendesk.com/entries/30354130-Notifier-Attribute-Apply-a-message-to-appear-when-a-sku-or-customer-is-added-to-POS

  • Duty% Attribute: Apply duty to sku on Purchase Order

https://amberpos.zendesk.com/entries/30351720-Duty-Attribute-Apply-duty-to-sku-on-Purchase-Order

  • Disc% Attribute: Apply Discount to sku on Purchase

https://amberpos.zendesk.com/entries/29865354-Disc-Attribute-Apply-discount-to-sku-on-Purchase-Order

  • Importing a SKU list into AmberPOS with Excel

https://amberpos.zendesk.com/entries/27862394-Importing-a-SKU-list-into-AmberPOS-with-Excel-

  • Creating Labels

https://amberpos.zendesk.com/entries/20892791-Creating-Labels

  • Adding and Printing Automatic Images on Labels

https://amberpos.zendesk.com/entries/30974970-Adding-and-Printing-Automatic-Images-on-Labels

  • Label Designer Tips

https://amberpos.zendesk.com/entries/21003637-Label-Designer-Tips

  • Creating Jewellery Labels

https://amberpos.zendesk.com/entries/20892416-Creating-Jewellery-Labels

  • Selling an Item Individually and by Package

https://amberpos.zendesk.com/entries/20911236-Selling-an-Item-Individually-and-by-Package

  • Importing Minimum/Maximum ReOrderPoint

https://amberpos.zendesk.com/entries/21561728-Importing-Minimum-Maximum-ReOrderPoint

  • Selling Items at Cost Price

https://amberpos.zendesk.com/entries/21475131-Selling-Items-at-Cost-Price

  • ISBN Lookup Setup Guide

https://amberpos.zendesk.com/entries/34177344-ISBN-Lookup-Setup-Guide

  • Glossary of Inventory Item Abbreviations

https://amberpos.zendesk.com/entries/21265046-Glossary-of-Inventory-Item-Abbreviations

  • Adding Reward Points to an Item

https://amberpos.zendesk.com/entries/20911841-Adding-Reward-Points-to-an-Item

  • Importing Serial Numbers

https://amberpos.zendesk.com/entries/21606716-Importing-Serial-Numbers

  • Setting Up a Frequent Buyer Program

https://amberpos.zendesk.com/entries/22482323-Setting-Up-a-Frequent-Buyer-Program

  • Issue: Consignment Errors Caused by Improper "member ID"

https://amberpos.zendesk.com/entries/21228003-Issue-Consignment-Errors-Caused-by-Improper-member-ID-

  • Importing UPC codes with Excel

https://amberpos.zendesk.com/entries/21546671-Importing-UPC-codes-with-Excel

  • Kitchen Printer

https://amberpos.zendesk.com/entries/27943890-Kitchen-Printer

  • Updating Your Inventory Through Excel (Product Numbers, Vendors, Price etc.)

https://amberpos.zendesk.com/entries/23171327-Updating-Your-Inventory-Through-Excel-Product-numbers-Vendors-Price-etc-

  • Creating a Spiff (Commision) for an Item

https://amberpos.zendesk.com/entries/23332884-Creating-a-Spiff-commission-for-an-Item

  • Accessing the Reports Menu

https://amberpos.zendesk.com/entries/21235747-Accessing-the-Reports-Menu

  • Recycle/Eco Fee Guide

https://amberpos.zendesk.com/entries/23320757-Recycle-Eco-Fee-guide

Knowledge Base Articles for Inventory:

 

  • In-Store Location Inventory Adjustment

https://amberpos.zendesk.com/entries/21151661-In-Store-Location-Inventory-Adjustment

  • Manually Adjusting Quantity on Hand

https://amberpos.zendesk.com/entries/20966773-Manually-Adjusting-Quantity-on-Hand

  • Viewing Store Inventory

https://amberpos.zendesk.com/entries/20934193-Viewing-Store-Inventory

  • Importing Dimensions

https://amberpos.zendesk.com/entries/23851946-Importing-Dimensions

  • Updating SKU Dimension Selections

https://amberpos.zendesk.com/hc/en-us/articles/215973423-Updating-SKU-Dimension-Selections

  • Setting Up a Minimum Price for a SKU

https://amberpos.zendesk.com/entries/21207097-Setting-Up-a-Minimum-Price-for-a-SKU

  • AmberPOS generated UPC numbers

https://amberpos.zendesk.com/hc/en-us/articles/115000523103-AmberPOS-generated-UPC-numbers

  • SKU Activity Reports

https://amberpos.zendesk.com/entries/20926627-SKU-Activity-Reports

  • Label Templates

https://amberpos.zendesk.com/entries/22920214-Label-Templates

  • Manually Entering Information for Printing Labels

 https://amberpos.zendesk.com/entries/21192098-Manually-Entering-Information-for-Printing-Labels

  • What do the different colors in AmberPOS SKU's Tabs mean

https://amberpos.zendesk.com/hc/en-us/articles/115001821683

 

Knowledge Base Articles for Purchase Orders:

 

  • Accessing the Purchase Order Window

https://amberpos.zendesk.com/entries/21069131-Accessing-the-Purchase-Order-Window

  • Creating Purchase Orders

https://amberpos.zendesk.com/entries/20960583-Creating-Purchase-Orders

  • Purchase Order Guide

https://amberpos.zendesk.com/entries/21003713-Purchase-Order-Guide

  • Editing Purchase Order Items

https://amberpos.zendesk.com/entries/21456238-Editing-Purchase-Order-Items

  • Record Purchase Order Invoice

https://amberpos.zendesk.com/hc/en-us/articles/215972463-Record-Purchase-Order-Invoice

  • Setting Up Minimum and Maximum ReOrder Quantities

https://amberpos.zendesk.com/entries/21183863-Setting-Up-Minimum-and-Maximum-Re-Order-Quantities

  • Purchase Ordering with Kits

https://amberpos.zendesk.com/entries/23679550-Purchase-Ordering-with-Kits

  • Manually Adding Items to a Purchase Order

https://amberpos.zendesk.com/entries/20954487-Manually-Adding-Items-to-a-Purchase-Order

  • Adjusting Item Quantities in a Purchase Order

https://amberpos.zendesk.com/entries/20966127-Adjusting-Item-Quantities-in-a-Purchase-Order

  • Importing a SKU list from a Scanner to a Purchase Order

https://amberpos.zendesk.com/entries/20979491-Importing-a-SKU-list-from-a-Scanner-to-a-Purchase-Order

  • Exporting from a Purchase Order and also Importing In Items to a Purchase Order

https://amberpos.zendesk.com/entries/21442933-Exporting-From-a-Purchase-Order-and-also-Importing-In-Items-to-a-Purchase-Order

  • Receiving a Purchase Order by Item Quantity Only

https://amberpos.zendesk.com/entries/21730083-Receiving-a-Purchase-Order-by-Item-Quantity-Only

  • Receiving a Purchase Order By Exception

https://amberpos.zendesk.com/entries/21150408-Receiving-a-Purchase-Order-By-Exception

  • Receiving and Posting Purchase Orders

https://amberpos.zendesk.com/entries/20939851-Receiving-and-Posting-Purchase-Orders

  • Undo a Posted Purchase Order

https://amberpos.zendesk.com/entries/21018928-Undo-a-Posted-Purchase-Order

  • Printing Purchase Orders

https://amberpos.zendesk.com/entries/20972203-Printing-Purchase-Orders

  • Locating Disappearing Purchase Orders

https://amberpos.zendesk.com/entries/21040956-Locating-Disappearing-Purchase-Orders

Knowledge Base Articles for Special Orders:

 

  • Special Order Guide

https://amberpos.zendesk.com/entries/21025571-Special-Order-Guide

  • Creaiting a Special Order

https://amberpos.zendesk.com/entries/20926331-Creating-a-Special-Order

  • Making Special Order Payments

 https://amberpos.zendesk.com/entries/21025541-Making-Special-Order-Payments

  • Adding Special Orders to a Purchase Order

https://amberpos.zendesk.com/entries/20939771-Adding-Special-Orders-to-a-Purchase-Order

  • Displaying a List of Special Orders

https://amberpos.zendesk.com/entries/20926932-Displaying-a-List-of-Special-Orders

  • Voiding Special Orders

https://amberpos.zendesk.com/entries/20944153-Voiding-Special-Orders

Knowledge Base Articles for Inventory Count:

 

  • Inventory Count Guide

https://amberpos.zendesk.com/entries/21033957-Inventory-Count-Guide

  • Issue: Code Not Found (Adding Check and/or Lead Digit for Unitech PA962)

https://amberpos.zendesk.com/entries/21124103-Issue-Code-Not-Found-Adding-Check-and-or-Lead-Digit-for-Unitech-PA962-

  • Locating Inventory Discrepancies

https://amberpos.zendesk.com/entries/20931886-Locating-Inventory-Discrepancies

  • Loading an Inventory List from a Unitech PT600

https://amberpos.zendesk.com/entries/20985081-Loading-an-Inventory-List-from-a-Unitech-PT600

  • Creating Batches

https://amberpos.zendesk.com/entries/20945802-Creating-Batches

  • Adjusting Counted Inventory

https://amberpos.zendesk.com/entries/20945942-Adjusting-Counted-Inventory

  • Setting Up the Laser Scanner on the Dolphin 6100 Scanner

https://amberpos.zendesk.com/entries/20971401-Setting-Up-the-Laser-Scanner-on-the-Dolphin-6100-Scanner

  • Manually Adding SKUs to an Inventory Count

https://amberpos.zendesk.com/entries/21038758-Manually-Adding-SKUs-to-an-Inventory-Count

  • Removing an Incorrect SKU Without Deleting the Batch

https://amberpos.zendesk.com/entries/20954143-Removing-an-Incorrect-SKU-Without-Deleting-the-Batch

  • Viewing and Printing Inventory Reports

https://amberpos.zendesk.com/entries/20946047-Viewing-and-Printing-Inventory-Reports

  • Applying Variance

https://amberpos.zendesk.com/entries/20954103-Applying-Variance

  • Generating Inventory Snapshots

https://amberpos.zendesk.com/entries/20931451-Generating-Inventory-Snapshots

  • Importing a CSV File for Inventory Count

https://amberpos.zendesk.com/entries/21258152-Importing-a-CSV-File-for-Inventory-Count-

  • Selling Items During Inventory Count

https://amberpos.zendesk.com/entries/20927871-Selling-Items-During-Inventory-Count

  • Creating a Shortcut to AmberCount on the Dolphin 6500 Terminal

https://amberpos.zendesk.com/entries/20991493-Creating-a-Shortcut-to-AmberCount-on-the-Dolphin-6500-Terminal

  • Dolphin 6500 Memory (RAM) Setup

https://amberpos.zendesk.com/entries/20991333-Dolphin-6500-Memory-RAM-Setup

  • Downloading a SKU List from a Scanner to AmberPOS

https://amberpos.zendesk.com/entries/20992136-Downloading-a-SKU-List-from-a-Scanner-to-AmberPOS

  • Uploading SKU List to an Inventory Count Scanner

https://amberpos.zendesk.com/entries/20942197-Uploading-SKU-List-to-an-Inventory-Count-Scanner

  • Creating a shortcut to AmberCount on the Unitech PA962 Terminal

https://amberpos.zendesk.com/entries/20991733-Creating-a-Shortcut-to-AmberCount-on-the-Unitech-PA962-Terminal

  • Unitech PA962 Inventory Scanner

https://amberpos.zendesk.com/entries/20926811-Unitech-PA962-Memory-RAM-Setup

  • Laser Scanner Setup for the Unitech PA962 Inventory Scnner

https://amberpos.zendesk.com/entries/20926766-Laser-Scanner-Setup-for-the-Unitech-PA962-inventory-scanner

  • Setting up the Laser Scanner on the Dolphin 6500 Inventory Scanner

https://amberpos.zendesk.com/entries/20991393-Setting-up-the-Laser-Scanner-on-the-Dolphin-6500-inventory-scanner

  • Creating a Shortcut to AmberCount on the Dolphin 6100 Terminal

https://amberpos.zendesk.com/entries/21024353-Creating-a-Shortcut-to-AmberCount-on-the-Dolphin-6100-Terminal

  • Dolphin 6100 Memory (RAM) Setup

https://amberpos.zendesk.com/entries/20998508-Dolphin-6100-Memory-RAM-Setup

  • Loading the Inventory .txt File to AmberPOS After An Inventory Count

https://amberpos.zendesk.com/entries/21266168-Loading-the-Inventory-txt-File-to-AmberPOS-After-An-Inventory-Count

  • Scanning your Inventory

https://amberpos.zendesk.com/entries/21025221-Scanning-Your-Inventory

  • How to access AmberCount  on the Unitech PA962 Inventory Scanner

https://amberpos.zendesk.com/entries/20950183-How-to-access-AmberCount-on-the-Unitech-PA962-inventory-scanner

  • Datalogic Factory Setup Guide

https://amberpos.zendesk.com/hc/en-us/articles/115000792143-Datalogic-Factory-Setup-Guide

  • DL- AXIST: Turning On Media Device MTP

https://amberpos.zendesk.com/hc/en-us/articles/115000491866-DL-Axist-Turning-On-Media-Device-MTP

  • DL-AXIST: Adjusting AmberCount Scanning Sound Volume

https://amberpos.zendesk.com/hc/en-us/articles/115000501643-DL-Axist-Adjusting-AmberCount-Scanning-Sound-Volume

  • Datalogic DL-AXIST Scanning Barcodes

https://amberpos.zendesk.com/hc/en-us/articles/215973243-Datalogic-DL-AXIST-Scanning-Barcodes

  • Datalogic DL-AXIST load list from scanner into AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215973203-Datalogic-DL-AXIST-load-list-from-scanner-into-AmberPOS

  • Datalogic DL-AXIST Scanner Guide

https://amberpos.zendesk.com/hc/en-us/articles/215973223-Datalogic-DL-AXIST-Scanner-Guide

  • Datalogic DL-AXIST AmberCount Installation

https://amberpos.zendesk.com/hc/en-us/articles/215973183-Datalogic-DL-AXIST-AmberCount-Installation

  • Datalogic DL-AXIST AmberCount

https://amberpos.zendesk.com/hc/en-us/articles/215973163-Datalogic-DL-AXIST-AmberCount

  • Datalogic DL-AXIST Adjust Scan Setting

https://amberpos.zendesk.com/hc/en-us/articles/215973143-Datalogic-DL-AXIST-Adjust-Scan-Settings

Knowledge Base Articles for Transfers:

 

  • Transferring an Item to Another Store

https://amberpos.zendesk.com/entries/20918556-Transferring-an-Item-to-Another-Store

  • Transfer Request

https://amberpos.zendesk.com/entries/21502733-Transfer-Request

  • Transfer Request .CSV file from Scanner/File

https://amberpos.zendesk.com/entries/25156583-Transfer-Request-by-CSV-file-from-Scanner-File

  • Transferring Inventory Between In-Store Locations

https://amberpos.zendesk.com/entries/21164622-Transferring-Inventory-Between-In-Store-Locations

POS (Point of Sale)

Knowledge Base Articles for Point of Sale:

 

  • Miscellaneous Menu Overview

https://amberpos.zendesk.com/entries/20977673-Miscellaneous-Menu-Overview

  • New Recall Transaction Functions for Layaway, Special Order, Work Order

https://amberpos.zendesk.com/entries/22857533-New-Recall-Transaction-Functions-for-Layaway-Special-Order-Work-Order

  • Opening the Till without Printing a Receipt

https://amberpos.zendesk.com/entries/20900101-Opening-the-Till-without-Printing-a-Receipt

  • Issue: Cannot Print Receipts for a Transaction

https://amberpos.zendesk.com/entries/21091047-Issue-Cannot-Print-Receipts-for-a-Transaction

  • Point of Sale Keyboard Shortcuts

https://amberpos.zendesk.com/entries/23653798-Point-of-Sale-Keyboard-Shortcuts

  • Overview of the Transaction Function Keys

https://amberpos.zendesk.com/entries/20970277-Overview-of-the-Transaction-Function-Keys

  • Using the Back Order Function

https://amberpos.zendesk.com/entries/22063776-Using-the-Back-order-Function

  • Overview of the Point of Sale Screen

https://amberpos.zendesk.com/entries/20946242-Overview-of-the-Point-of-Sale-Screen

  • Useful Quick Launch Functions

https://amberpos.zendesk.com/entries/23389419-Useful-Quick-Launch-Functions

  • Quick Launch Button Options

https://amberpos.zendesk.com/entries/21119833-Quick-Launch-Button-Options

  • Using the Quick Edit Function

https://amberpos.zendesk.com/entries/22638166-Using-the-Quick-Edit-Function

  • Creating Quick Launch Buttons

https://amberpos.zendesk.com/entries/21051748-Creating-Quick-Launch-Buttons

  • Removing an Item from a Transaction

https://amberpos.zendesk.com/entries/20971477-Removing-an-Item-from-a-Transaction

  • Clearing All Items from the Transaction Windows

https://amberpos.zendesk.com/entries/20919353-Clearing-All-Items-from-the-Transaction-Windows

  • Changing the Price of an Item During Transactions

https://amberpos.zendesk.com/entries/20945087-Changing-the-Price-of-an-Item-During-Transactions

  • Printing Gift Cards

https://amberpos.zendesk.com/entries/23796987-Printing-Gift-Cards

  • Issuing a Promotional Gift Card or Gift Certificate

https://amberpos.zendesk.com/entries/20984772-Issuing-a-Promotional-Gift-Card-or-Gift-Certificate

  • Issuing Gift Cards and Gift Certificates

https://amberpos.zendesk.com/entries/20896706-Issuing-Gift-Cards-and-Gift-Certificates

  • Refilling a Gift Card

https://amberpos.zendesk.com/entries/20919063-Refilling-a-Gift-Card

  • Refilling a Gift Certificate

https://amberpos.zendesk.com/entries/20919118-Refilling-a-Gift-Certificate

  • Gift Receipt

https://amberpos.zendesk.com/entries/38015514-Gift-Receipt

  • Setting Up a Gift Registry

https://amberpos.zendesk.com/entries/29806960-Setting-Up-a-Gift-Registry

  • Cancelling and Deactivating Gift Cards and Gift Certificates

https://amberpos.zendesk.com/entries/20934348-Cancelling-and-Deactivating-Gift-Cards-and-Gift-Certificates

  • Applying a Discount

https://amberpos.zendesk.com/entries/20919308-Applying-a-Discount

  • Processing Payments

https://amberpos.zendesk.com/entries/20977088-Processing-Payments

  • Creating and Processing a reservation ** New Method **

https://amberpos.zendesk.com/entries/25014978-Creating-and-processing-a-reservation-New-Method-

  • Receiving Outstanding Payments

https://amberpos.zendesk.com/entries/21026466-Receiving-Outstanding-Payments

  • Recall Transaction Functions

https://amberpos.zendesk.com/entries/21025986-Recall-Transaction-Functions

  • Printing Credit Card Authorization Forms

https://amberpos.zendesk.com/entries/21039252-Printing-Credit-Card-Authorization-Forms

  • Paying with More Than One of the Same Payment Type

https://amberpos.zendesk.com/entries/20945708-Paying-with-More-Than-One-of-the-Same-Payment-Type

  • Processing a Return with Element Payments

https://amberpos.zendesk.com/entries/21306041-Processing-a-Return-with-Element-Payments

  • Giving Store Credit for Returns

https://amberpos.zendesk.com/entries/20934718-Giving-Store-Credit-for-Returns

  • Reversing Incorrect Paid In/Out

https://amberpos.zendesk.com/entries/21181767-Reversing-Incorrect-Paid-In-Out-

  • Importing General Ledger into Simply Accounting

https://amberpos.zendesk.com/entries/20983657-Importing-General-Ledger-into-Simply-Accounting

  • Changing the Quantity of an Item in a Sale

https://amberpos.zendesk.com/entries/20919183-Changing-the-Quantity-of-an-Item-in-a-Sale

  • Changing Shipping Addresses

https://amberpos.zendesk.com/entries/20914592-Changing-Shipping-Addresses

  • Printing a Packing Slip

https://amberpos.zendesk.com/entries/21039097-Printing-a-Packing-Slip

  • Looking up a SKU

https://amberpos.zendesk.com/entries/20977453-Looking-up-a-SKU

  • Transaction Item Attribute: Tag SKU

https://amberpos.zendesk.com/entries/22516479-Transaction-Item-Attribute-Tag-SKU

  • Creating and Processing a Rental  ** NEW METHOD**

https://amberpos.zendesk.com/entries/24997301-Creating-and-processing-a-rental-New-Method-

  • Making Payment(s) on one or more outstanding Transactions

https://amberpos.zendesk.com/entries/20951456-Making-payment-s-on-one-or-more-outstanding-transactions-

  • Applying Different Clerks to Items in a Sale

https://amberpos.zendesk.com/entries/20900041-Applying-Different-Clerks-to-Items-in-a-Sale

  • Creating a Monthly General Ledger

https://amberpos.zendesk.com/entries/20971487-Creating-a-Monthly-General-Ledger

  • Changing the Active Customer

https://amberpos.zendesk.com/entries/20977543-Changing-the-Active-Customer

  • Returning Items from A/R Transactions

https://amberpos.zendesk.com/entries/20971026-Returning-Items-from-A-R-Transactions

  • Reprinting Transactions

https://amberpos.zendesk.com/entries/20910467-Reprinting-Transactions

  • Making a Detailed Sale

https://amberpos.zendesk.com/entries/20946452-Making-a-Detailed-Sale

  • Recording a Paid In or Paid Out

https://amberpos.zendesk.com/entries/20897241-Recording-a-Paid-In-or-Paid-Out

  • Adding a Blank Line into a Transaction

https://amberpos.zendesk.com/entries/20922638-Adding-a-Blank-Line-into-a-Transaction

  • Sales Returns

https://amberpos.zendesk.com/entries/20918468-Sales-Returns

  • Entering Descriptions for Blank SKUs During a Sale

https://amberpos.zendesk.com/entries/20900436-Entering-Descriptions-for-Blank-SKUs-During-a-Sale

  • Custom Forms

https://amberpos.zendesk.com/entries/28266100-Custom-Forms

  • Importing General Ledger into Peachtree Accounting

https://amberpos.zendesk.com/entries/20977408-Importing-General-Ledger-into-Peachtree-Accounting

  • Printing Automatic Transaction Labels

https://amberpos.zendesk.com/entries/23584741-Printing-Automatic-Transaction-Labels

  • Example POS Receipt with Logo

https://amberpos.zendesk.com/entries/23381556-Example-POS-Receipt-with-Logo

  • Multiple Transaction Print Outs

https://amberpos.zendesk.com/entries/23319134-Multiple-Transaction-Print-Outs

  • Changing Tax During Transactions

https://amberpos.zendesk.com/entries/20977613-Changing-Tax-During-Transactions

  • Parking a Transaction

https://amberpos.zendesk.com/entries/20948723-Parking-a-Transaction

  • Voiding Transactions

https://amberpos.zendesk.com/entries/20927207-Voiding-Transactions

  • Creating a Layaway Transaction

https://amberpos.zendesk.com/entries/21180052-Creating-a-Layaway-Transaction

  • Voiding a Layaway

https://amberpos.zendesk.com/entries/21058637-Voiding-a-Layaway

  • Quotation Transactions

https://amberpos.zendesk.com/entries/21257122-Quotation-Transactions

  • Day End

https://amberpos.zendesk.com/entries/21038178-Day-End

  • Redo Day End Required

https://amberpos.zendesk.com/hc/en-us/articles/115002810446-Re-do-Dayend-Required-Sales-Summary

 

Reports

Knowledge Base Articles for Reports:

 

  • Viewing Reports

https://amberpos.zendesk.com/entries/21034272-Viewing-Reports

  • Viewing Reports for  Consignment Transactions

https://amberpos.zendesk.com/entries/21239108-Viewing-Reports-for-Consignment-Transactions

  • Importing General Ledger Info Into Quickbooks

https://amberpos.zendesk.com/entries/21395248-Importing-General-Ledger-Info-Into-Quickbooks

  • Setting Up Favorite Reports Buttons

https://amberpos.zendesk.com/entries/21059937-Setting-Up-Favorite-Reports-Buttons

  • Quickbooks - Must Specify a Tax Agency Error

https://amberpos.zendesk.com/entries/22896342-Quickbooks-Must-specify-a-Tax-Agency-error-

  • Issue:  Report not displaying any or all desired results

https://amberpos.zendesk.com/entries/21994516-Issue-Report-not-displaying-any-or-all-desired-results

  • Viewing Catalog and Listings Reports - Catalogue by Location

https://amberpos.zendesk.com/entries/21164842-Viewing-Catalog-and-Listing-Reports-Catalogue-by-Location

  • Consolidated Reports

https://amberpos.zendesk.com/entries/21655291-Consolidated-Reports

  • Generating a List of Outstanding Layaways

https://amberpos.zendesk.com/entries/21033767-Generating-a-List-of-Outstanding-Layaways

  • Customer Consignment Report by Items Sold

https://amberpos.zendesk.com/entries/21227533-Customer-Consignment-Report-by-Items-Sold

  • Upgrading to Crystal Reports SP2 ( Service Pack 2)

https://amberpos.zendesk.com/entries/20888031-Upgrading-to-Crystal-Reports-SP2-Service-Pack-2-

  • Export Report

https://amberpos.zendesk.com/hc/en-us/articles/215974903-Export-Report

  • Report Inconsistencies

https://amberpos.zendesk.com/hc/en-us/articles/215974923-Report-Inconsistencies-

  • Sales Summary and Transaction Listing Discrepancy Solution

https://amberpos.zendesk.com/hc/en-us/articles/215974943-Sales-Summary-and-Transaction-Listing-Discrepancy-Solution

Web Store

Knowledge Base Articles for Web Store Integration:

 

  • Overview of the Webstore SKU Menu

https://amberpos.zendesk.com/entries/21016787-Overview-of-the-Webstore-SKU-Menu

  • Setting up a Webstore: Complete Step by Step Webstore Setup and User Guide

https://amberpos.zendesk.com/entries/21073066-Setting-Up-a-Webstore-Complete-Step-by-Step-Webstore-Setup-and-User-Guide

  • Setting Up an Account and estore with Bigcommerce

https://amberpos.zendesk.com/entries/21059917-Setting-Up-an-Account-and-eStore-with-Bigcommerce

  • Error when uploading item data to Bigcommerce

https://amberpos.zendesk.com/hc/en-us/articles/215975603-Error-when-uploading-item-data-to-Bigcommerce

  • Webstore Attributes for Bigcommerce Integration

https://amberpos.zendesk.com/entries/27015404-Webstore-Attributes-for-Bigcommerce-Integration

  • Setting Your Time Zone in Bigcommerce

https://amberpos.zendesk.com/entries/22345847-Setting-Your-Time-Zone-in-BigCommerce

  • Enable and Disable Web Sync and LC Synchronization

https://amberpos.zendesk.com/hc/en-us/articles/215975543-Enable-or-Disable-Web-Sync-and-LC-Synchronization

  • Updating the LC Database

https://amberpos.zendesk.com/hc/en-us/articles/215975623-Updating-the-LC-Database           

  • Web Sync Configurations

https://amberpos.zendesk.com/hc/en-us/articles/215975483-Web-Sync-Configurations

  • Linking items between AmberPOS and Bigcommerce

https://amberpos.zendesk.com/hc/en-us/articles/215975683-Linking-items-between-AmberPOS-and-Bigcommerce

  • How to manually link Bigcommerce orders in AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/217293726-How-to-manually-link-BigCommerce-orders-in-AmberPOS

  • Importing SKUs from Bigcommerce into AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215975723-Importing-Skus-from-Bigcommerce-into-AmberPOS

  • Importing Webstore Transactions to AmberPOS

https://amberpos.zendesk.com/entries/20932347-Importing-Webstore-Transactions-to-AmberPOS

  • Dimension Group Option Types

https://amberpos.zendesk.com/hc/en-us/articles/215975503-Dimension-Group-Option-Types

  • Hiding Out-Of-Stock Dimensions in Bigcommerce

https://amberpos.zendesk.com/entries/34205454-Hiding-Out-of-Stock-Dimensions-in-Bigcommerce

  • Create Price Rules For Your Dimensional SKUs

https://amberpos.zendesk.com/hc/en-us/articles/215975743-Create-Price-Rules-For-Your-Dimensional-Skus

  • Importing SKUs from Bigcommerce into AmberPOS

https://amberpos.zendesk.com/hc/en-us/articles/215975663-Uploading-skus-to-Bigcommerce

  • Create Weight Rules For Your Online SKUs

https://amberpos.zendesk.com/hc/en-us/articles/215975403-Create-Weight-Rules-For-Your-Online-Skus

  • Viewing/Changing  Your Webstore SKU Properties (Price,Weight,Quantity, etc.)

https://amberpos.zendesk.com/entries/21012622-Viewing-Changing-Your-Webstore-SKU-Properties-Price-Weight-Quantity-etc-

  • Create Web Image Rules For Your Online SKUs

https://amberpos.zendesk.com/hc/en-us/articles/215975423-Create-Web-Image-Rules-For-Your-Online-Skus

  • Mass Edit Web Items Categories, Brands and Images

https://amberpos.zendesk.com/hc/en-us/articles/215975523-Mass-Edit-Web-Items-Categories-Brands-and-Images

  • Web-SKU Mass Updating

https://amberpos.zendesk.com/entries/21366981-Web-SKU-Mass-Updating

  • Mass SKU Upload Detailed Editing

https://amberpos.zendesk.com/entries/21635772-Mass-SKU-Upload-Detailed-Editing

  • Editing Item Variations for a Webstore SKU

https://amberpos.zendesk.com/entries/21004226-Editing-Item-Variations-for-a-Webstore-SKU

  • Uploading SKUs to a Webstore

https://amberpos.zendesk.com/entries/20915212-Uploading-SKUs-to-a-Webstore

  • Setting up Categories (departments) for a webstore SKU

https://amberpos.zendesk.com/entries/21023243-Setting-Up-Categories-departments-for-a-Webstore-SKU

  • Setup WebDAV with Bigcommerce

https://amberpos.zendesk.com/entries/23220742-Setup-WebDAV-with-Bigcommerce

  • SetupWebDAV with Bigcommerce Vers.2

https://amberpos.zendesk.com/entries/27357584-Setup-WebDAV-with-Bigcommerce-Vers-2

  • Importing and exporting Images from/to Bigcommerce

https://amberpos.zendesk.com/entries/27088904-Importing-and-exporting-Images-from-to-Bigcommerce

  • Importing Gift Wrapped Items From Bigcommerce

https://amberpos.zendesk.com/hc/en-us/articles/215975463-Importing-Gift-Wrapped-Items-From-BigCommerce

  • Bigcommerce Pricing Structure

https://amberpos.zendesk.com/entries/26683874-Bigcommerce-Pricing-Structure

  • Editing Webstore SKUs (Add Image, Change Description, etc.)

https://amberpos.zendesk.com/entries/20923048-Editing-Webstore-SKUs-Add-Image-Change-Description-etc-

  • Non-Inventory Dimensions

https://amberpos.zendesk.com/hc/en-us/articles/215975443-Non-Inventory-Dimensions

  • Display Discrepancy Details

https://amberpos.zendesk.com/hc/en-us/articles/215975583-Display-Discrepancy-Details

POS Peripherals

Knowledge Base Articles for POS Peripherals:

 

  • Setting up a Weigh Scale for AmberPOS

https://amberpos.zendesk.com/entries/21117531-Setting-Up-a-Weigh-Scale-for-AmberPOS

  • Setting up the OHAUS Weight Scale for AmberPOS

https://amberpos.zendesk.com/entries/25142701-Setting-Up-the-OHAUS-Weigh-Scale-for-AmberPOS

  • Zebra Warranty and Repair Information

https://amberpos.zendesk.com/hc/en-us/articles/215979903-Zebra-Warranty-and-Repair-Information

  • Physical Setup of the Zebra LP 2824 Plus Label Printer

https://amberpos.zendesk.com/entries/21111123-Physical-Setup-of-the-Zebra-LP-2824-Plus-Label-Printer

  • Zebra LP 2824 Plus User Manual

https://amberpos.zendesk.com/entries/20942257-Zebra-LP-2824-Plus-user-manual

  • Zebra LP 2824 User Manual

https://amberpos.zendesk.com/entries/20928011-Zebra-LP-2824-user-manual

  • Issue: Zebra Lp 2824 Printing lines of random characters instead of labels

https://amberpos.zendesk.com/entries/20992368-Issue-Zebra-LP-2824-printing-lines-of-random-characters-instead-of-labels

  • Using Avery Label Templates

https://amberpos.zendesk.com/entries/36339264-Using-Avery-Label-Templates-

  • Creating and Printing Labels for a Laser Printer

https://amberpos.zendesk.com/entries/22289428-Creating-and-Printing-Labels-for-a-Laser-Printer

  • Setting up the Mini (Non-Backlit) Topaz Signature Pad (T-S460-HSB-R)

https://amberpos.zendesk.com/entries/24424071-Setting-Up-the-Mini-Non-Backlit-Topaz-Signature-Pad-T-S460-HSB-R-

  • Setting up the  5.7" Topaz Signature Pad (T-LBK57GC-BHSB-R)

https://amberpos.zendesk.com/entries/23253471-Setting-Up-the-5-7-Topaz-Signature-Pad-T-LBK57GC-BHSB-R-

  • Setting up the Mini Topaz Signature Pad (T-LBK462-HSB-R)

https://amberpos.zendesk.com/entries/24433306-Setting-Up-the-Mini-Topaz-Signature-Pad-T-LBK462-HSB-R-

  • Integrated Biometrics Fingerprint Scanner Set up

https://amberpos.zendesk.com/entries/22603389-Integrated-Biometrics-Fingerprint-Scanner-Set-up

  • Fixing Webcam Error

https://amberpos.zendesk.com/entries/23052854-Fixing-Webcam-Error

  • Index of Inventory Count Scanner Guides

https://amberpos.zendesk.com/entries/21228163-Index-of-Inventory-Count-Scanner-Guides

  • Barcode Setting Values for Dolphin Inventory Scanners

https://amberpos.zendesk.com/entries/36799470-Barcode-Setting-Values-for-Dolphin-Inventory-Scanners

  • Calibrating and Aligning the Scanner Touchscreen

https://amberpos.zendesk.com/entries/21129777-Calibrating-and-Aligning-the-Scanner-Touchscreen      

  • How to Reinstall .net 3.5 on Inventory Scanners

https://amberpos.zendesk.com/hc/en-us/articles/215979883-How-to-Reinstall-net-3-5-on-Inventory-Scanners

  • Dolphin 6100 User Manual

https://amberpos.zendesk.com/entries/20977068-Dolphin-6100-user-manual

  • Creating a Shortcut to AmberCount on the Dolphin 6100 Terminal

https://amberpos.zendesk.com/entries/20992383-Creating-a-Shortcut-to-AmberCount-on-the-Dolphin-6100-Terminal

  • Setting up the Laser Scanner on the Dolphin 6100/6500 Scanner

https://amberpos.zendesk.com/hc/en-us/articles/215972843

  • Warm Booting the Dolphin 6100

https://amberpos.zendesk.com/entries/21153361-Warm-Booting-the-Dolphin-6100

  • Enabling QR Codes for the Dolphin 6100 and 6500

https://amberpos.zendesk.com/entries/36672450-Enabling-QR-Codes-for-the-Dolphin-6100-and-6500

  • Dolphin 6500 User Manual

https://amberpos.zendesk.com/entries/20966853-Dolphin-6500-user-manual

  • Warm Booting the Dolphin 6500

https://amberpos.zendesk.com/entries/21173753-Warm-Booting-the-Dolphin-6500

  • Dolphin 6500 Power Tools Installation

https://amberpos.zendesk.com/entries/22935575-Dolphin-6500-Power-Tools-Installation

  • Hard Resetting the Dolphin 6500 Inventory Scanner (Coldboot)

https://amberpos.zendesk.com/entries/20923743-Hard-Resetting-the-Dolphin-6500-Inventory-Scanner-coldboot-

  • Warm Booting the Unitech PT600

https://amberpos.zendesk.com/entries/21298651-Warm-Booting-the-Unitech-PT600

  • Unitech PA962 User Guide (Manual)

https://amberpos.zendesk.com/entries/20960342-Unitech-PA962-user-guide-manual-

  • Physical Setup of the PA962 Scanner

https://amberpos.zendesk.com/entries/21168821-Physical-Setup-of-the-PA962-Scanner

  • Warm Booting the Unitech PA962

https://amberpos.zendesk.com/entries/21183278-Warm-Booting-the-Unitech-PA962

  • Issue: Barcode Scanner Not Properly Functioning

https://amberpos.zendesk.com/entries/21228263-Issue-Barcode-Scanner-Not-Properly-Functioning

  • Citizen Printer Warranty Information

https://amberpos.zendesk.com/entries/29693334-Citizen-Printer-Warranty-Information

  • Citizen CT-S300 User Manual

https://amberpos.zendesk.com/entries/20954208-Citizen-CT-S300-user-manual

  • Citizen  CT-S300 Driver for Windows XP

https://amberpos.zendesk.com/entries/21141823-Citizen-CT-S300-Driver-for-Windows-XP

  • Citizen CT-S310 user Manual

https://amberpos.zendesk.com/entries/20946457-Citizen-CT-S310-user-manual

  • Citizen CT-S801 User Manual

https://amberpos.zendesk.com/entries/20928006-Citizen-CT-S801-user-manual

  • Setting up the Citizen CT-S801 Receipt Printer

https://amberpos.zendesk.com/entries/21097138-Setting-Up-the-Citizen-CT-S801-Receipt-Printer

  • Network Citizen S-801 Receipt Printer

https://amberpos.zendesk.com/entries/23568208-Network-Citizen-S-801-Ethernet-Setup

  • Opening the Cash Drawer for Only Cash Transactions with Citizen CT-S801

https://amberpos.zendesk.com/entries/21209738-Opening-the-Cash-Drawer-for-Only-Cash-Transactions-with-Citizen-CT-S801

  • Setting Up (and Plugging in) a Cash Drawer with the Serial Port Method

https://amberpos.zendesk.com/entries/22252847-Setting-Up-and-plugging-in-a-Cash-Drawer-with-the-Serial-Port-Method

  • Setting Up (and Plugging in) a Cash Drawer with the USB Port Method

https://amberpos.zendesk.com/entries/22262148-Setting-Up-and-plugging-in-a-Cash-Drawer-with-the-USB-Port-Method

  • Issue: Cash Drawer Not opening for Transactions etc, for all types of Cash drawers

https://amberpos.zendesk.com/entries/22254216-Issue-Cash-Drawer-Not-Opening-for-Transactions-etc-for-All-Types-of-Cash-Drawers

  • Setting Up and Plugging in a Cash Drawer with the Control Signal Printer Method

https://amberpos.zendesk.com/entries/21134648-Setting-Up-and-plugging-in-a-Cash-Drawer-with-the-Control-Signal-Printer-Method

  • Issue: Cash Drawer Not opening for transaction etc (for serial and USB Cash Drawers Only)

https://amberpos.zendesk.com/entries/22252856-Issue-Cash-Drawer-Not-Opening-for-Transactions-etc-for-Serial-and-USB-Cash-Drawers-Only-

  • Installing a Generic Text Only Printer (Windows 7)

https://amberpos.zendesk.com/entries/20999251-Installing-a-Generic-Text-Only-Printer-Windows-7-

  • Motorola DS4208 Quick Start Guide

https://amberpos.zendesk.com/entries/20971941-Motorola-DS4208-Quick-Start-Guide

  • Honeywell 3820 Setup Guide

https://amberpos.zendesk.com/entries/22837171-Honeywell-3820-Setup-Guide

  • Datalogic QuickScan QBT21X1 Barcode Scanner Setup

https://amberpos.zendesk.com/hc/en-us/articles/115001306343-Datalogic-QuickScan-QBT21X1-Barcode-Scanner-Setup

  • Symbol LS2208 Barcode Scanner User Manuals

https://amberpos.zendesk.com/entries/20946407-Symbol-LS2208-Laser-Barcode-Scanner-User-Manuals

  • Adding an Enter Key/ Carriage Return to the Motorola LS2208 Barcode Scanner

https://amberpos.zendesk.com/hc/en-us/articles/215979843-Adding-an-Enter-Key-Carriage-Return-to-the-Motorola-LS2208-Barcode-Scanner

  • Adding Leading Digit and Check Digit to Metrologic MS9540 Barcode Scanner

https://amberpos.zendesk.com/entries/22375844-Adding-Leading-Digit-and-Check-Digit-to-Metrologic-MS9540-Barcode-Scanner

  • Li4278 Quickstart Guide

https://amberpos.zendesk.com/entries/24456658-Li4278-Quickstart-Guide

  • Setting up MS7600 Series Scanner (Model: MK7625-72B07)

https://amberpos.zendesk.com/entries/21054112-Setting-up-MS7600-series-scanner-Model-MK7625-72B07-

  • Start TSP100 User Manual and Driver Files

https://amberpos.zendesk.com/entries/21011897-Star-TSP100-User-Manual-and-Driver-Files

  • How to make a Manual Non-Integrated Return/Void transaction on ICT250 pinpad

https://amberpos.zendesk.com/hc/en-us/articles/215979863-How-to-make-a-Manual-Non-Integrated-Return-Void-transaction-on-ICT250-pinpad

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