Processing a Sale
1) Login to AmberPOS Point of Sale module by either clicking the top icon or the middle POS Button
2) Once you enter in your login information Press the Login button below.
3) Enter or scan in your product code into the "Enter SKU / CODE" Box and press Enter Key if needed.
4) Once you're done entering in your items into the POS screen, press the green Payment Button to bring up the Process Payment Window.
5) On the Process Payment Window, type or press the Insert Key to enter in the amount owing into the M/C, Visa or Debit box. This will bring up the payment processing Window.
* for Apple Pay App payments received through Payroc pin-pad: Payments will be taken on the card type that was saved under smart phone's Apple Pay customers account.
6) Please make sure that the Pin Pad is on the eConduit software screen before processing the sale by launching this app on your pin pad.
7) On the Integrated Window now press Process or F10 to send this request to the pin pad.
8) On the Pin Pad you will now see the screen for the customer to Enter their Chip Card / Swipe or Tap their Card. If the card is inserted the customer will be asked to enter in their pin code to complete the sale.
9) Once the Sale is complete, the Pin Pad will show a check mark on the screen.
10) If you need a receipt from the pin pad, press the Print button on the pin pad. AmberPOS will print a receipt automatically.
Processing a Return
1) Login to AmberPOS Point of Sale module by either clicking the top icon or the middle POS Button
2) Once you enter in your login information Press the Login button below.
3) In the Point of Sale Screen, Press Shift F4 to enter the return module
4) In the Return Module enter in your transaction number and press Enter or Click the Load Invoice button. This will load the items in the original transaction.
5) Check ON all the items you would like to return and click on the green "Finish, Go Back to Sale" button.
6) You will now see those items in the Point of Sale screen with a negative quantity. Press the Payment button to load up the Payment Window.
7) On the process payment Window type or press Insert Key to enter in the amount to refund back to M/C, Visa or Debit box to initiate processing the transaction through the payment processor.
8) Before pressing the Process button, please make sure the pin pad is on the eConduit Software screen by launching this app on your pin pad.
9) On the Payment Window Press the Process F10 button to start the refund on the payment terminal.
10) Insert your card and follow the steps to complete the refund.
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