Creating a Special Order

If a customer wishes to purchase an item that you do not have in stock, you can create a special order for the customer and order in the item that they would like to purchase.


First, insert the customer's item(s) into the transaction screen (Making a Detailed Sale) and when finished, select the payment_button.png button to bring up the process payment window. 


  1. At the bottom of the window select the Invoice field to open your list of transaction types. Select Special Order from this list.
  2. If you would like to apply an expiry date to the special order select the Expired On field to reveal a drop down menu and select a date.
  3. If you wish to obtain a deposit for the order, insert the deposit into the appropriate payment field.

Press complete_transaction_button.png to finish.






Items that are special ordered will have a quantity allocation in the software that they need to be ordered for the customer.




**If you would like to create a special order for an item which has not been assigned a SKU in your system, you will want to use the Special SKU function.**


Related Articles:

- Adding Special Orders to a Purchase Order

- Voiding Special Orders

- Displaying a List of Special Orders

- Special SKU


Article written with AmberPOS version


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